PLANNING
ASSESSMENT
PSTP Group monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
LIUL DALA
GLOBAL CO.
“PSTP Group delivered everything they promised. Our customer satisfaction levels are at an all-time high!”
SEASONED PROS
IMPLEMENT
EFFICIENCIES
OUR SERVICES
- On-site audits
- Service benchmarking
- Fresh Start training
- Call center outsourcing
- KPI measurement
- Legal compliance
We identify technology, training, and processes to take your service team to the next level.
PSTP Group uses surveys, interviews, and observation to conduct a comprehensive service audit.
OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET.
Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.
Once we have executive buy-in, we oversee the implementation process from start to finish.
TESTIMONIALS
© 2012 - 2021 PSTP Group. All rights reserved.
PSTP Group is a leader in IT Consulting Services & Software Development and offers end-to-end solutions, from concept and strategy, to design, implementation and support. We provide a full spectrum of custom software services, including web and mobile application development. Read More >